MEMARO — Terms of Service

I. Acceptance of Terms

1.1 MEMARO (“MEMARO”, “we”, “us” or “our”) is a personal life-memory and life-atlas application and related digital service that helps users record, organize, preserve and revisit information, memories, experiences and other personal content (“Services”). The Services are provided through our website (https://www.memaroatlas.app) and mobile applications. MEMARO is operated by MSCOJ, with its registered address at Os. Armii Krajowej 70/6, 61-139 Poznan, Poland.

1.2 The Services may include free and paid features and may be updated, expanded or modified from time to time. Your access to and use of the Services is subject to these Terms.

1.3 By accessing or using the Services, you confirm that you have read and agree to these Terms, that you meet the applicable age requirements, and that your use of the Services complies with applicable law.

1.4 If you do not agree to these Terms, please do not use the Services.

1.5 We may update these Terms from time to time. The current version will be made available at https://www.memaroatlas.app/terms. Where required by applicable law, we will provide appropriate notice of material changes. Continued use after an effective change constitutes acceptance only to the extent permitted by applicable law.

II. Free and Paid Services

2.1 MEMARO may provide both free and paid versions of the Services. Paid Services may provide additional features, storage, functionality or other benefits.

2.2 Purchases and subscriptions may be offered through third-party app stores or payment providers, including Google Play or Apple App Store where applicable. Prices, billing periods and applicable taxes will be shown before purchase.

2.3 Where a subscription is set to renew automatically, it will renew according to the applicable subscription terms unless cancelled before the renewal date. Cancellation instructions and renewal terms may also be governed by the applicable app store’s rules.

2.4 Payments processed through third-party platforms are also subject to the relevant platform’s terms and payment rules. Where required by law, your statutory rights remain unaffected.

2.5 We may introduce new features or additional paid services. We will not remove or materially reduce a paid feature during a paid subscription period in a manner that unlawfully deprives you of the rights you purchased.

2.6 We may offer promotions or free trials subject to additional terms disclosed at the time of the offer.

2.7 We may change prices for future purchases or renewals. Where required by applicable law or the relevant app-store rules, we will provide advance notice of price changes and information about cancellation rights.

2.8 We may modify, suspend or discontinue parts of the Services where reasonably necessary, including for security, legal, technical or operational reasons. Where a modification materially and negatively affects a paid digital service, mandatory consumer rights described in these Terms and applicable law remain unaffected.

III. License and Registration

3.1 Subject to these Terms and any applicable payment terms, MEMARO grants you a limited, non-exclusive, non-transferable and non-sublicensable right to use the Services for your personal, lawful and non-commercial purposes.

3.2 Some features require a MEMARO account. You must provide accurate information and keep your account information reasonably up to date.

3.3 You may not attempt to access the Services through interfaces other than those provided or authorized by MEMARO.

3.4 Except where applicable law expressly permits otherwise, you must not reverse engineer, decompile, disassemble, copy, redistribute, resell, sublicense, commercially exploit, or create derivative works from the Services, or use automated scraping or data-extraction methods against the Services.

3.5 MEMARO and its licensors retain all intellectual-property rights in the Services, including the website, applications, software, design, trademarks and MEMARO-owned content, except for User Content as described below.

IV. Privacy

4.1 Our collection and use of personal data is described in the MEMARO Privacy Policy, available at https://www.memaroatlas.app/privacy-policy. The Privacy Policy forms part of the overall contractual framework governing the Services. Nothing in these Terms limits rights you have under applicable data-protection law.

4.2 MEMARO will process User Content and personal data only as described in the Privacy Policy and as otherwise permitted or required by applicable law.

V. User Obligations

5.1 You must use the Services lawfully and must not infringe the rights of MEMARO or any third party.

5.2 You must not use the Services to upload or transmit unlawful, fraudulent, defamatory, threatening, hateful, infringing, malicious or otherwise prohibited content; interfere with the operation or security of the Services; attempt unauthorized access; distribute malware or spam; or use the Services for unlawful surveillance or other unlawful activity.

5.3 You are responsible for maintaining the confidentiality of your account credentials and for taking reasonable steps to prevent unauthorized access to your account.

5.4 If you become aware of unauthorized access to your account, please contact us promptly at support@memaroatlas.app.

VI. User Content

6.1 You retain all rights, title and interest that you have in your User Content, including memories, text, photographs, documents, recordings and other personal material that you upload, create, store or otherwise submit through the Services.

6.2 You grant MEMARO a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, transmit, display and otherwise use your User Content only to the extent reasonably necessary to provide, operate, maintain, secure, improve and support the Services, or to comply with legal obligations. This license ends when your User Content is deleted, except to the extent retention or continued processing is required by law or is reasonably necessary for legitimate security, backup or dispute-resolution purposes. MEMARO will not sell your User Content or use it for unrelated advertising purposes. Any additional uses requiring your consent will be subject to that consent and applicable law.

6.3 MEMARO recognizes that User Content may contain highly personal or private information. We will apply appropriate technical and organizational measures to protect User Content against unauthorized access, loss, alteration or disclosure, as described in our Privacy Policy and subject to applicable law.

6.4 You are responsible for ensuring that you have the necessary rights and permissions to submit User Content to MEMARO and that doing so does not violate applicable law or another person’s rights.

6.5 We may remove, restrict or disable access to User Content where reasonably necessary to comply with law, protect the Services or users, or address a violation of these Terms.

6.6 We use reasonable measures to maintain the availability and integrity of User Content, but no online service can guarantee that data will never be lost or corrupted. Where applicable, you should maintain your own copies of particularly important personal material.

VII. Third-Party Services and Links

7.1 The Services may rely on or integrate with third-party services, including app stores, authentication providers, hosting providers or other technical services. Your use of such services may also be subject to their own terms and privacy policies.

7.2 MEMARO is not responsible for the independent operation of third-party services outside MEMARO’s reasonable control, subject to your mandatory statutory rights.

VIII. Cancellation, Withdrawal and Refunds

8.1 You may cancel a subscription in accordance with the applicable subscription or app-store rules. Cancellation normally stops future renewals; unless otherwise required by law, access continues until the end of the paid period.

8.2 If your subscription is purchased through Google Play, Apple App Store or another third-party platform, cancellation and refund procedures may also be handled through that platform.

8.3 Refunds and other remedies are available in accordance with applicable law, the terms of the relevant payment or app-store platform, and the circumstances of your purchase. Nothing in these Terms excludes or restricts any mandatory statutory right to a refund, price reduction, termination, withdrawal or other remedy.

8.4 If you are a consumer entering into a distance contract, you may have a statutory right of withdrawal, generally for 14 days, subject to applicable exceptions. For digital content supplied immediately and for digital services beginning during the withdrawal period, any loss or limitation of the withdrawal right will apply only where the legal conditions for that exception have been satisfied, including any required express consent and acknowledgement. We will not require you to waive statutory rights beyond what applicable law permits.

8.5 Where a digital service does not conform to the contract or applicable legal requirements, you may have rights to have it brought into conformity and, where the legal conditions are met, to obtain a proportionate price reduction or terminate the contract. These rights are described further below.

8.6 MEMARO may suspend or terminate access where reasonably necessary because of a serious or repeated breach of these Terms, security concerns, fraud, or legal requirements. Any termination is subject to mandatory consumer and data-protection rights.

IX. Consumer Rights and Digital Services

9.1 Nothing in these Terms affects mandatory rights available to consumers under applicable European Union or Polish law.

9.2 For paid digital services, applicable consumer-protection rules may provide remedies where the Services are not supplied as agreed or do not conform to applicable contractual or legal requirements. Depending on the circumstances, these remedies may include bringing the Services into conformity, a proportionate price reduction, or termination of the contract and reimbursement of amounts due.

9.3 Where applicable law grants a consumer a right to terminate because of a qualifying modification to a continuously supplied digital service, that right is not excluded by these Terms.

9.4 Nothing in these Terms limits rights that cannot lawfully be excluded or limited, including applicable consumer, data-protection, product-liability or other mandatory statutory rights.

X. Warranties and Liability

10.1 We will provide the Services with reasonable care and skill and in accordance with mandatory requirements applicable to digital services. Except where mandatory law provides otherwise, the Services may be subject to reasonable interruptions for maintenance, security, updates or circumstances outside our reasonable control.

10.2 MEMARO does not guarantee that the Services will always be uninterrupted, error-free or available at every time or on every device. We do not guarantee any particular personal outcome from using the Services.

10.3 To the maximum extent permitted by applicable law, MEMARO will not be liable for indirect or consequential loss that is not reasonably foreseeable or that cannot legally be attributed to MEMARO. This does not limit liability that cannot lawfully be limited.

10.4 MEMARO does not exclude or limit liability for death or personal injury caused by negligence where such limitation is prohibited, fraud or fraudulent misrepresentation, intentional misconduct, breach of mandatory consumer rights, or any other liability that cannot legally be excluded or limited.

10.5 For consumers, any limitation of MEMARO’s liability applies only to the extent permitted by applicable mandatory law. No fixed monetary cap in these Terms is intended to reduce statutory consumer rights.

10.6 You agree to indemnify MEMARO only to the extent permitted by applicable law for third-party claims arising directly from your unlawful use of the Services, your violation of these Terms, or your infringement of third-party rights. This clause does not apply where prohibited by mandatory consumer law.

XI. Governing Law and Consumer Disputes

11.1 These Terms are governed by the laws of Poland, together with applicable European Union law, without prejudice to mandatory consumer-protection rules that apply in the country where you habitually reside.

11.2 Nothing in this clause prevents a consumer from exercising mandatory rights or bringing proceedings before a court that has jurisdiction under applicable consumer-protection law.

11.3 If you have a complaint, please contact us first at support@memaroatlas.app so that we can try to resolve the issue promptly. This does not restrict your right to contact a competent consumer-protection authority or court.

XII. Non-Waiver

12.1 A failure by MEMARO to exercise or enforce any right under these Terms does not constitute a waiver of that right.

XIII. Assignment

13.1 You may not assign these Terms where such assignment would be prohibited by applicable law. MEMARO may transfer its rights and obligations in connection with the Services provided that such transfer does not unlawfully reduce your rights.

XIV. Entire Agreement and Severability

14.1 These Terms and the Privacy Policy constitute the principal terms governing your use of the Services, together with any additional terms expressly presented for particular features, purchases or promotions.

14.2 If a provision of these Terms is found invalid or unenforceable, it will be modified or limited only to the extent necessary, and the remaining provisions will continue to apply. Any mandatory legal protection will remain in force.

XV. Language

15.1 These Terms are originally written in English. If translations are provided, they are intended to assist users. Where permitted by applicable law, the English version will govern in the event of a discrepancy.

XVI. Contact

16.1 If you have questions, complaints or requests concerning these Terms or the Services, please contact:

MSCOJ / MEMARO
Os. Armii Krajowej 70/6
61-139 Poznan, Poland
Email: support@memaroatlas.app
Website: https://www.memaroatlas.app
Terms: https://www.memaroatlas.app/terms
Privacy Policy: https://www.memaroatlas.app/privacy-policy

16.2 Effective Date: 7 September 2026

16.3 Last Updated: 7 September 2026